Whether you’re a brand-new startup or a small business trying to scale, you will need nerves of steel when you are dealing with a laundry list of concerns that are not always straightforward to solve. The best solutions are sometimes a bit unorthodox, which, of course, makes them ideal for those who not only want to do things differently but do them bigger and better. We’ll outline four of the biggest concerns you’re most likely to face, along with some creative strategies to deal with them.

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Financial Sustainability and Growth 

Bootstrapping vs. External Funding

Sure, bootstrapping everything can be alluring because control is nice. No investors breathing down your neck or loans hanging over your head. But there is a catch: bootstrapping can be slow in terms of growth. And the other side – external funding. Quick growth, yes, but you give up a piece of your company and perhaps some freedom, too. 

Out-of-the-box move: How about considering a mix? Revenue-based financing is a middle ground that is gaining popularity. In this model, instead of selling equity, the payoff to investors is by sharing a slice of future revenue. It is flexible, and it keeps the cash flowing—crucial when things get tight. 

Cash Flow Management

In small businesses, cash flow may be the factor that determines whether you make it or break it. For your business to be on fire when it comes to time and sales, it usually doesn’t matter if you are not keeping up with the amount of cash entering and leaving the company. Many businesses just get blindsided at critical moments, running out of cash even while their business is technically profitable. 

Out-of-the-box move: That’s where cash flow forecasting tools come in handy. Some of the new tools use machine learning to predict your future cash needs based on history. You can even automate payments to suppliers, making your life just that much easier. 

The Price of Scaling: Knowing When to Grow

You want to grow, but at what point do you do that? Because if you scale too quickly, you can be caught short if your business isn’t quite ready. You need more staff, you need more space, you need better infrastructure—things that cost money. Go too fast, and you could outgrow your budget in no time. 

Think out-of-the-box: instead of jumping into high-priced hires or new offices, consider “lean scaling.” How? Go virtual where possible. Remote work is a huge cost-saver and opens up your talent pool. Cloud-based systems can help, too, because the expansion of operations does not have to come with huge upfront costs. Added bonus: partner with other companies in non-competing industries. You share customer bases and scale without doing the heavy lifting. 

Profitability vs. Reinvestment: Where to Prioritize Spending

Your business finally starts turning some sort of profit. Great! But with the newfound success comes questions of where you invest the money. Do you reinvest in new products? More people? More marketing? It becomes a balancing act that can be difficult at best. 

The out-of-the-box move: let your customers guide you. Use feedback loops like surveys or social media listening to determine what your customers care most about. Then, invest there. That is called strategic investment, much better than guessing what your business needs.

Talent Acquisition and Retention

Competing with Big Players: How to Attract Top Talent

You’ve probably noticed the competition for top talent is fierce. And if you’re a small business, you’re going up against the big dogs with bigger budgets. It can feel impossible to recruit highly skilled employees when you can’t offer the same salary or benefits as the larger companies.

Out-of-the-box move: Build a work culture that’s too good to pass up. You might not be able to offer a huge salary, but you can provide things big companies sometimes struggle with – flexibility, ownership, and creativity. 

Employee Engagement: Keeping Morale High in a Small Team

In a small business, everyone’s doing a lot of everything. That can lead to burnout and disengagement if you’re not careful. People get tired, and morale can drop fast when workloads pile up.

Out-of-the-box move: Ever heard of micro-sabbaticals? They’re like regular sabbaticals but shorter—one to two weeks after major projects or milestones. This gives employees a much-needed mental reset without a long-term absence. 

Retaining Key Players: How to Keep Talent from Jumping Ship 

Losing a key player is always devastating, not only to morale but generally even to continuity. When the other competitor can offer a better package, sometimes it may be tough to compete. 

Think outside the box: offer equity-based retention programs. Give your staff options to share in the stock of the company or offer profit-sharing. This will give them some real stake in the success of the business. When employees feel ownership of a company, they are far more likely to stay on for the long journey.

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Operational Efficiency and Scaling 

Operational Bottlenecks: The Unseen Problems

It might take a little time to find operational inefficiencies, which can snowball really fast into big problems. Any delay or repetitive tasks cost your business in terms of time and money. 

Out-of-the-box move: Process mining tools are game-changers. This tool analyzes your business workflows and flags inefficiencies you may not even know exist. The insights for automating a lot of your tasks manually or smoothing the seamless functioning of operations can come in and change how you run your business. 

Adapting to Technological Change: Keeping Pace with Innovation

Technology’s always in flux, and it often feels as though you are playing catch-up. How do you make certain your business isn’t left behind? 

Out-of-the-box move: Keep your tech stack agile. Move to modular, cloud-based solutions so you can add or remove tools as your business sees fit. You won’t be stuck on outdated systems, and you can pivot quickly when whatever is coming next in your industry arrives. The best part? You won’t be stuck in some expensive contract that doesn’t serve your long-term needs. 

Waste Management and Sustainability: Reducing Costs with Innovation

Sustainability is a very popular term, but it sounds to the small business owner like a huge upfront investment. Yet, it is not something you can afford to ignore anymore; customers demand proof that you do care about the environment. 

Out-of-the-box move: Offbeat investment in waste management software will pay off. Such software platforms will aid you not only in tracking the production of waste but also in providing viable means to reduce that amount, hence saving dollars in the long run. Added advantage: This is also good in building that positive brand image when customers increasingly value eco-friendly practices. 

Supply Chain: How to Overcome Disruptions

From a business perspective alone, we have all seen over the last number of years just how fragile supply chains can be. One disturbance causes a ripple, affecting your entire operation, delaying shipment, and keeping customers in a waiting pattern. 

Out-of-the-box move: Establish a regional supply chain network. If you diversify your suppliers—especially with local options—the likelihood of facing total disruption when global issues arise diminishes.

Market Differentiation and Customer Acquisition 

Standing Out in a Crowded Market

Standing out is harder than it has been in a very long time. There are tons of brands saying similar things, and often, it feels impossible to cut through the noise. 

Out-of-the-box move: Emotionally connect with your audience. That’s right—it’s not all about features and benefits. Create a real connection through storytelling with your customers. Brands that do this engender loyalty that goes so much further than a great product. People remember the way you made them feel, and that’s what’s going to set you apart. 

Building a Brand That Lasts: How to Foster Brand Loyalty 

It is not good enough just to have people make a purchase once; one needs repeat customers for any long-term success. Building brand loyalty is never easy, and it is especially difficult in the beginning. 

Think out of the box: When doing a loyalty program, instead of just offering points for purchase, reward customers interacting with your brand in other ways: referring a friend, leaving a review, sharing on social media. By doing so, you’re creating a community around your brand, not just a transaction. 

Adapting to Shifts in Consumer Behavior: Staying Ahead of Trends 

Consumer preferences are subject to constant pressure. It has often felt impossible to keep up with them. If you can’t change, then you’re highly in danger of becoming irrelevant fast. 

Out-of-the-box move: Predictive analytics will help you stay ahead of the curve. These tools analyze data and detect trends before they go mainstream, allowing you to update your offerings and marketing strategy to precisely match new consumer behaviors—when your competition hasn’t even realized what’s happening.

Conclusion: Embracing Innovation-the Way Out of Business Challenges 

Challenges will always find you, and so is life. Without them, we would stunt our growth. We need new and fresh ways of thinking to create new neural pathways and get out of the rut of the same old thinking and ideas every other new business or startup relies on. Risks are not problematic if intelligent and unconventional means of mitigating those risks are found. Making a business soar comes from its most important assets – the people running it. If you are able to find distinctive ways of solving challenges, your business will reach new heights.

About the Author

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Mirko Humbert

Mirko Humbert is the editor-in-chief and main author of Designer Daily and Typography Daily. He is also a graphic designer and the founder of WP Expert.